Privacy Policy
Last Updated: 04.02.2025
This privacy policy for GIS PLATFORMS LIMITED, “Graphene” (“Company,” “we,” “us,” or “our”) describes how and why we collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), such as when you:
- Visit our website at www.grapheneplatforms.com, or any other website that links to this privacy policy.
- Engage with us in other related ways, including sales, marketing, or events.
Questions or Concerns?
Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact us at info@grapheneplatforms.com.
1. What Personal Information Do We Collect?
Personal Information You Provide
We collect personal information that you voluntarily provide when you express interest in obtaining information about our Services, participate in activities, or contact us. This may include:
- Name
- Email address
- Phone number
We do not process sensitive personal information.
Information Automatically Collected
Some information is collected automatically when you visit or interact with our Services, such as:
- Device and Usage Data – Includes IP address, browser type, operating system, language preferences, referring URLs, device identifiers, and engagement analytics.
- Log Data – System activity, error reports, and other diagnostic data.
- Cookies and Tracking Technologies – We use cookies and similar tracking technologies to enhance user experience and gather analytics.
2. How Do We Process Your Information?
We process your personal information for the following reasons:
- Service Delivery – To provide, improve, and manage our Services.
- Communication – To respond to inquiries and send relevant updates.
- Security and Fraud Prevention – To detect and prevent fraudulent or illegal activity.
- Compliance with Laws – To fulfill legal and regulatory obligations.
We process your information only when we have a valid legal basis to do so.
3. When and With Whom Do We Share Your Information?
We may share your information in the following situations:
- Legal and Regulatory Requirements – If required to comply with applicable laws, regulations, or governmental requests.
- Contractual Obligations – Where necessary to provide Services under our agreements.
- Business Transfers – In the event of a merger, sale, or acquisition of assets.
We do not sell or rent your personal information to third parties.
4. How Do We Keep Your Information Safe?
We implement industry-standard technical and organisational measures to protect your data. However, no electronic transmission over the internet can be 100% secure, and we cannot guarantee absolute security.
5. How Long Do We Keep Your Information?
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to data processing.
- Withdraw consent at any time (where applicable).
- Lodge a complaint with a data protection authority.
To exercise your rights, contact us at info@grapheneplatforms.com.
7. Do We Use Cookies and Tracking Technologies?
Yes, we use cookies and similar technologies to enhance user experience and analyse usage patterns. You can manage cookie preferences through your browser settings.
8. Do We Collect Information from Minors?
No, our Services are not intended for children under 18, and we do not knowingly collect data from minors.
9. Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices. We encourage you to review it regularly.
10. How Can You Contact Us?
If you have questions or concerns about this policy, you may contact us at:
📧 Email: info@grapheneplatforms.com.
🌍 Website: www.grapheneplatforms.com.
📍 Address: John Smith Business Park, Begg Road, Kirkcaldy, Scotland, KY2 6HD
Graphene is committed to protecting your privacy and ensuring transparency in how we process your data. If you have any concerns, please reach out to us.